SAMPLE FUNCTIONAL RESUME

Jim Craig
668, Walnut Creek
Hawaii 678904
234 56789 678
jcraig(AT)xyzmail.com

Objective: To seek a position in the airline industry where my extensive front office experience will be used.

Qualifications Summary:

• Extensive customer service experience.
• Good communication skills and able to communicate in 3 language fluently.
• Good interpersonal skills and able to build rapport easily.

Professional skills:
I am familiar with the nuances of the computer and can maintain the requisite data on it.
Trained junior staff in the front office jobs.
Demonstrated leadership qualities in the absence of a supervisor.
Participated and contributed in meetings and seminars.
Have presented two papers on  front office staff.

Employment History:
Marriot hotel 2005 – 2008
Al-Arab hotel 2001- 2005

Education:
BA in Hotel Management and Tourism
Diploma in maintaining customer relations

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